At CityFresh Cart, we value your trust and are committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

CityFresh Cart is a dedicated B2B supplier of fresh vegetables and fruits, serving businesses exclusively in Delhi, Gurgaon, and Noida. We cater to hotels, restaurants, cafés, corporate kitchens, retailers, cloud kitchens, and wholesalers.

1. Information We Collect

We may collect the following types of information when you use our website or services:

a. Business Information

    • Business name

    • Business type (hotel, restaurant, café, retailer, etc.)

    • GST number or registration details

    • Billing and delivery addresses

b. Contact Information

    • Name of contact person

    • Phone number

    • Email address

c. Order & Transaction Information

    • Order history

    • Delivery details

    • Payment information (handled securely through third-party payment gateways)

d. Website Usage Data

We may collect data automatically when you browse our website, such as:

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Cookies and similar tracking technologies

This data helps us improve website performance and enhance user experience.

2. How We Use Your Information

CityFresh Cart uses the collected information for the following purposes:

    • To process and deliver B2B orders

    • To manage your account and business details

    • To communicate regarding orders, deliveries, and support

    • To improve our logistics, operations, and service quality

    • To provide customer support and respond to inquiries

    • To send updates, offers, or service-related information (optional and unsubscribe at any time)

    • To comply with legal, taxation, or regulatory requirements

3. Sharing of Information

We do not sell or rent your personal or business information.

We may share information only with:

    • Delivery partners and logistics providers to fulfill orders

    • Payment gateways for secure transaction processing

    • Third-party service providers (like hosting companies) who assist in running our website

    • Government authorities, if required by law

All third parties are obligated to protect your information and use it only for permitted purposes.

4. Data Security

We use industry-standard security measures to safeguard your information from unauthorized access, misuse, loss, or alteration.
However, no method of online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

    • Improve site performance

    • Remember user preferences

    • Analyze website traffic

    • Enhance your browsing experience

You may disable cookies in your browser settings, but some website functions may not work properly.

6. Data Retention

We retain your information only as long as it is necessary for:

    • Order processing

    • Business operations

    • Legal or regulatory obligations

Once no longer required, the data is securely deleted.

7. Your Rights

Depending on local laws, you may request to:

    • Access your stored information

    • Update or correct inaccurate details

    • Request deletion of your data (where legally permissible)

    • Withdraw consent for marketing communication

To exercise these rights, contact us at the details below.

8. Third-Party Links

Our website may contain links to external websites.
CityFresh Cart is not responsible for the privacy practices or content of such third-party sites.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.